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So far CRM Mitchell1 has created 431 blog entries.

2008 Audi A4

2021-01-16T23:03:40+00:00

Audi A4

Mileage
166,008
Service Date
1/15/2021
Services Performed
  • Additional labor for complications to the camber adjuster on the passenger side rear
  • Disassemble as necessary to remove and replace drivers side upper forward most control arm
  • NOTE: During the alignment process, the nut that secures the bolt for the camber adjustment (on the passenger side rear upper control arm) was rusted in place so badly that the bolt broke. All attempts to remove the remainder of the bolt were unsuccessful because the bolt is severely rusted into the outer mounting bushing of the control arm. Inspection revealed that the mounting bolt for inner mounting bushing was also severely rusted and not in a location that could be easily (or safely) heated by a torch. This prevented the control arm from being easily removed for replacement. For these reasons, the bolt for the camber adjuster was welded into place and the alignment of the rear of the vehicle was not able to be performed
 
Augustus A. gave our service a 5 star review on 1/15/2021
2008 Audi A4 2021-01-16T23:03:40+00:00

2005 Toyota Sequoia

2021-01-16T23:02:23+00:00

Toyota Sequoia

Mileage
244,016
Service Date
1/14/2021
Services Performed
  • Change engine oil and filter. Replace engine air filter. Drain and refill transmission fluid. Rotate tires. Lube all hinges and latches. Brake fluid flush. Overall inspection per manufacturer’s guidelines. Reset maintenance reminder. Replace PCV valve. Replace spark plugs. Drain and refill front and rear differential oils. Drain and refill transfer case fluid.
  • Cleaned front sunroof drains. Verified flow of all sunroof drains.
  • Confirmed customer's complaint. Disassemble as necessary to remove and replace passenger side headlight bulb and both front side marker light bulbs.
  • Confirmed customer's complaint. The front brake discs are warped (previously noted and recommended). Suggest replacing front brake discs when the front brake pads wear out.
  • Customer approved replacement of the rear brake pads. Disassemble as necessary to remove and replace rear brake pads.
  • Disassemble as necessary to remove and replace battery and positive battery cable end.
  • Inspection of the struts and shocks revealed the parts appear to be original to the vehicle, show no signs of leakage, and normal wear at the bushings and mounts. Replacements not recommended at this time.
 
Brett B. gave our service a 5 star review on 1/15/2021
2005 Toyota Sequoia 2021-01-16T23:02:23+00:00

2014 Audi Q5

2021-01-09T23:02:24+00:00

Audi Q5

Mileage
94,437
Service Date
1/6/2021
Services Performed
  • As the vehicle did not require rotating the tires at this time, this fulfills the requirements of the 95,000 mile service
  • Change oil and oil filter. Check all accessible fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle. Access on board computer to reset maintenance reminder system.
 
Michele S. gave our service a 5 star review on 1/8/2021
2014 Audi Q5 2021-01-09T23:02:24+00:00

2012 Volkswagen Tiguan

2021-01-06T23:01:49+00:00

Volkswagen Tiguan

Mileage
108,846
Service Date
1/4/2021
Services Performed
  • Access on board computer to check for codes. In the Antilock brake control unit found 00290 – 012 = ABS wheel speed sensor; rear left (G46) – electrical fault in circuit and 00290 – 004 = ABS wheel speed sensor; rear left (G46) – no signal or communication. This code and a check of live data confirmed the failure – replacement of this sensor is required to correct and due to the problematic nature of these sensors, replacement of all 4 is strenuously suggested
  • Customer approved replacement of all wheel speed sensors
 
Tim J. gave our service a 5 star review on 1/5/2021
2012 Volkswagen Tiguan 2021-01-06T23:01:49+00:00

2016 Lexus RX 350

2021-01-06T23:01:48+00:00

Lexus RX 350

Mileage
51,496
Service Date
1/4/2021
Services Performed
  • Change oil and oil filter. Check all accessible fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle.
  • Rotation not beneficial at this time – both rear tires are wearing thin on the edges and will soon be to the need of replacement
 
Marshall M. gave our service a 5 star review on 1/5/2021
2016 Lexus RX 350 2021-01-06T23:01:48+00:00

2014 Audi Q7

2021-01-05T23:00:45+00:00

Audi Q7

Mileage
92,221
Service Date
1/4/2021
Services Performed
  • Checked vehicle starting and charging systems. Remove drivers seat to access and check condition of vehicle battery and checked for amount of parasitic draw. Starter draw, alternator charge rate and parasitic draw all check within specifications at this time. Vehicle battery has failed – replacement is required to correct
  • Procedure includes reset of any adaptation and/or initialization programs
 
LeeAnn J. gave our service a 5 star review on 1/5/2021
2014 Audi Q7 2021-01-05T23:00:45+00:00

2010 Toyota Highlander

2021-01-02T23:00:52+00:00

Toyota Highlander

Mileage
131,953
Service Date
12/31/2020
Services Performed
  • Change oil and oil filter. Check all accessible fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle.
  • Confirmed customer's complaint. Customer approved enough disassembly to be able to access pump and test. Pump has failed. Replacement pump required to correct.
  • Confirmed customer's complaint. Refer to dealer or tire store for further diagnosis/repair (likely a failed sensor).
  • Once the pump was replaced, it was determined the washer system check valve has also failed. Replace check valve.
  • Perform brake fluid flush.
  • Remove battery terminals to inspect condition, clean and remove corrosion, apply corrosion preventative, clean top surface of battery and reconnect terminals.
 
Kevin M. gave our service a 5 star review on 1/1/2021
2010 Toyota Highlander 2021-01-02T23:00:52+00:00

2008 Lexus IS 250

2020-12-30T23:03:10+00:00

Lexus IS 250

Mileage
99,359
Service Date
12/29/2020
Services Performed
  • Confirmed customer's complaint. The heat shield for the passenger side front-most catalyst is rust-deteriorated, loose, and rattling. Secure shield with a generic clamp to minimize rattle (this is not a "repair" but merely a procedure to minimize the rattle).
  • Install missing lug nut.
  • Replaced one missing cap.
 
Geetha P. gave our service a 5 star review on 12/30/2020
2008 Lexus IS 250 2020-12-30T23:03:10+00:00

2014 Acura RDX

2020-12-30T23:01:29+00:00

Acura RDX

Mileage
87,454
Service Date
12/28/2020
Services Performed
  • Change oil and oil filter. Check all accessible fluid levels and tire pressures. Perform basic safety inspection. Road test vehicle.
  • Tire rotation performed.
 
Patrick H. gave our service a 5 star review on 12/29/2020
2014 Acura RDX 2020-12-30T23:01:29+00:00

2012 Honda CR-V

2020-12-22T23:00:31+00:00

Honda CR-V

Mileage
109,209
Service Date
11/30/2020
Services Performed
  • Suspect the moisture is getting in around the tail lights. Disassemble as necessary to remove and replace clips/sealing washers on the tail light units as the first repair attempt.
 
Nancy R. gave our service a 5 star review on 12/21/2020
2012 Honda CR-V 2020-12-22T23:00:31+00:00